Recommandations pour préparer l’examen (Niveau Fondation)
La liste ci-dessous constitue une liste de lectures recommandées pour vous préparer à l’examen de certification IQBBA Certified Business Analyst .
- ISTQB Glossaire Des tests de logiciels 2.1 FR
- A. Richardson (2010), Innovation X. Why a company's toughest problems are its greatest advantage, Jossey-Bass
- J. Becker, M. Kugeler, and M. Rosemann (2003), Process Management - A guide for the design of business processes. Springer-Verlag: Berlin
International Institute of Business Analysis (2009), A guide to the Business Analysis Body of Knowledge, version 2.0 - T. Brown, Change by Design: How Design Thinking Transforms Organizations and Inspires Innovation, HarperCollins, 2009, ISBN 978-0061766084.
- D.A. Aaker (2007), Strategic Market Management, ISBN 978-0470056233
- E. McQuarrie (2005), The market research toolbox: a concise guide for beginners (2nd ed.), SAGE, ISBN 9781412913195
- E. von Hippel (1986), Lead users: a source of novel product concepts, Management Science 32: 791–805
- D. Freedman and G. Weinberg, Walkthroughs, Inspections, and Technical Reviews, Dorset House Publishing, 1990, ISBN 0-932633-19-6.
- G. Fontanills and T. Gentile (2001), Start Market Course, George Fontanills, Tom Gentile, John Wiley and Sons Inc.
- T. Gilb and L. Brodie (2010), What’s fundamentally wrong? Improving our approach towards capturing value in requirements specification
- T. Gilb (2005), Competitive Engineering: A Handbook for Systems Engineering, Requirements Engineering, and Software Engineering using Planguage, Elsevier Butterworth-Heinemann
- T. Gilb, Real Requirements, see www.gilb.com/tiki-download_file.php
- ICC/ESOMAR (2008), International Code on Market and Social Research. ICC/ESOMAR Amsterdam, the Netherlands, 4th ed. See: www.esomar.org/uploads/pdf/professional-standards/ICCESOMAR_Code_English_.pdf
- I. Bens, Facilitation at a Glance, 2nd edition, 2008
- M. Cagan, Inspired: How to create products customers love, SVPG Press, 2008, 978-0-9816904-0-7.
- J. Schumpeter (1934). The Theory of Economic Development. Cambridge, MA: Harvard University Press.
- K. Ishikawa (1990), Introduction to Quality Control, ISBN 4-906224-61-X OCLC 61341428
- M. Bogers, A. Afuah, B. Bettina (2010), Users as innovators: A review, critique, and future research directions, Journal of Management 36 (4): 857–875
- P. Ralph and Y. Wand, A Proposal for a Formal Definition of the Design Concept, Springer Berlin Heidelberg, 2009, ISBN 978-3-540-92965-9.
- S. Herbert, The Sciences of the Artificial, Cambridge: MIT Press, 1969, ISBN 0-262-19374-4.
- The Business Process Model, see: www.sparxsystems.com.au/downloads/whitepapers/The_Business_Process_Model.pdf
- T. Pyzdek and P. A. Keller (2009), The Six Sigma Handbook, Third Edition, New York, NY: McGraw-Hill, ISBN 0071623388.
- T. Simon, J. Streit, and M. Pizka, Practically Relevant Quality Criteria for Requirements Documents, itestra GmbH, Ludwigstr. 35, 86916 Kaufering, Germany
- T. Kelly and J. Littman, The Ten Faces of Innovation: IDEO's Strategies for Defeating the Devil's Advocate and Driving Creativity Throughout Your Organization, Doubleday, ISBN 978-0385512077
- Chrissis, M.B., Konrad, M. and Shrum, S. (2004) CMMI, Guidelines for Process Integration and Product Improvement, Addison Wesley: Reading, MA
Standards - IEEE Std 1028, IEEE Standard for Software Reviews and Audits
- IEEE 12207/ISO/IEC 12207-2008, Software life cycle processes
- IEEE Std. 1042-1987 IEEE Guide to Software Configuration Management
- ISO 25000 (ISO/IEC 9126-1:2001), Software Engineering – Software Product Quality
- BS 7000-1:1999 Guide to managing innovation